HIDROKON A.Ş. evaluates the satisfaction of our products and services, and addresses our customers' needs and expectations with an effective, transparent, fast and customer-focused approach. In this direction, your feedback/complaints are examined down to their root causes and aim to provide the most effective solution in the shortest possible time. You can convey your feedback/complaints regarding the products we produce and the services we offer to us using the communication channels we have specified below.
- Filling out the “Contact Us” form on our corporate website www.hidrokon.com,
- Sending feedback or complaints in writing to our e-mail addresses info@hidrokon.com, ssh@hidrokon.com,
- Receiving customer notifications by calling the Call Center at 444 56 53
As HIDROKON A.S., we are committed to ensuring customer satisfaction by focusing on producing quality products and providing services, with a continuous improvement approach, taking into account legal and regulatory requirements as well as operational and institutional conditions, by paying attention to the confidentiality of customer information, and by aiming to resolve feedback and complaints in the most effective and rapid manner in a customer-focused manner.
General Manager
Memiş KÜTÜKCÜ
